Help

Create an account and sign in. Then open any lot, read its description and place your bid. Stay signed in to follow your bids and receive notifications.

Sign in and open My bids in your account. Every active bid is listed there with its current status.

We notify you of the new highest bid. You can then bid again to stay in the auction.

No. Once placed, a bid cannot be withdrawn, so be sure of the amount before you confirm it.

Each lot has its own closing time, shown on its page. Most auctions run from a few days to a couple of weeks.

Yes. The lot's page lists every bid with its amount and time.

Yes. In your account settings, open Search alerts and enter the words you are looking for. We notify you when a matching lot is listed.

Yes. Our auction rules keep every sale fair and safe for everyone. Please read them before you bid.

You receive an email explaining how to complete the purchase, with payment and delivery details. Follow it promptly to finalise the sale.

We accept debit and credit cards, PayPal and bank transfers. When you win, you receive an email with the payment instructions.

Bidding is free. If you win, a buyer's premium, applicable taxes and shipping may be added to the final bid. Each lot's page gives the details.

Each seller sets their shipping options and costs, shown on the lot's page. The buyer usually pays for shipping unless the listing says otherwise.

Contact us straight away. We will investigate and work with the seller to resolve it.

Use Contact seller on the lot's page. Write your question, and the seller will reply as soon as they can.

Once the purchase is complete, open My purchases in your account, choose the lot and leave your feedback.